Axiom Properties & Development Inc.- DBA Melinda Louise Real Estate

Reviews

• ★ ☆ ☆ ☆ ☆
  During my tenancy, repairman would show up on my roof unannounced, even after I had requested advanced notice, and the respect of my tenant's rights. The first time it occurred, I was so startled by people walking atop my roof, that once I figured it out by looking outside, and seeing the truck, I called Melinda Louise Real Estate to express my desires and wishes for future notice. During the call, Mary Beth, the manager, eluded to the fact that it wasn't her fault, because she had given my number to the repairman, and he should have called me. I then called her out for her breech of confidentiality. My number shouldn't be given to any strange, and random men, especially because I was a single woman, living alone. I don't know if a licensed broker is allowed to do this without consequence, but it made me wonder. Her actions made me feel unsafe, and I expressed that to her, and how it was highly unprofessional. During that same call, Mary Beth acted as if she didn't care about my tenant rights being violated, but instead, offered me an opportunity to do my own scheduling in the future. I explained that doing my own scheduling is hardly the job of the tenant. I simply reiterated my request to be made aware of any visits from roofers etc. But it occurred once more, after my initial request. Likewise, while it's hard to quantify having an, "attitude" she most certainly made me feel 2 inches tall. When it was time to vacate, and give my 30 days notice, I provided a liberal schedule that allowed the agency, many open dates to show the property. Instead of abiding by the schedule, they attempted to show, outside of the hours I offered to them. It was stressful, putting me in a situation to look like a difficult tenant. I explained that I was afraid of retaliation at my move-out, because I had chosen to say, "no" but also explained that they had put me in a bad position as the, "bad guy" by standing my ground. Sure enough, I lost out on a deposit that I believe was due to me; a $100 cleaning deposit. To receive my cleaning deposit back, I was told that I was expected to have the property cleaned out, and if done properly, she said she'd be happy to refund the $100. I asked Mary Beth for a referral list of trusted housekeepers, and employed one that she trusted for about $300, expecting to get a $100 refund from Mary Beth. After the move-out, Mary Beth, instead of refunding the $100, she ALSO used my $100 to supposedly have cleaned a window, light switch, refrigerator and stove. However, the photo provided for the stove was not clearly the stove from the property, but a circular burner of the stove, and the refrigerator photo showed a clean drawer that appeared to be water spots, again, from an earlier cleaning. Her remedy to keep my $100 is questionable. I was disappointed in the customer service I received from this broker, and the false promise of receiving my $100 cleaning deposit back.
  By Sara Alexander, February 12, 2018
• ★ ☆ ☆ ☆ ☆
  we rented from them for a year a while back, they were very nice until we signed the lease. We had Alicia helped and she was very kind and patient on the home viewing. She ended up being who we work with directly for our house troubles. They were so unprofessional and she has one of the worst attitude problems iv ever dealt with in a professional environment. When moving out of the house i replaced the microwave because we had cracked the plastic handle on the one that was provided. They decided that they didn't like the replacement (exact same model) because it wasn't brand new and had been purchased as a factory refurbished item. They charged me 400$ for a new microwave and forced me to call them to track down my microwave that they decided was not adequate. Very greedy company and pathetic sales tactics. Excited to see this location turn into a dental office within the next five years and these rude employees trying to figure out another way to rob people of their money in order to make their own commission because they have no skills to make real money with. Save your money and rent from literally ANYONE else. They will scam you out of your deposit. We paid $450 on top of our $900 deposit for paint and yard clean up. The property had a yard that was 10 feet by 5 feet. They are the absolute worst. Already reported to BBB
  By Ramtin Tebyanian, September 28, 2017

Photos